Gift Card Hero

Gift Card Hero, the Shopify gift card app Gift cards that sell twice.

Sell beautiful gift cards online and at any POS. Then let rewards bring customers back for the next one.

Gift card design: Just for you, $25
Gift card design: Season's Greetings, $50
Gift card design: Happy Holidays, $100
Gift card design: Happy New Year, $75
Gift card design: Thank you, $200

Free to install. 7-day free trial on every plan.
Then from $9.99/mo. Growth included.1

Install free
  • 4.9 on the Shopify App Store
  • 180 reviews
  • Built for Shopify
  • 4M+ gift cards issued

Get the highlights.

Try the demo store

Gift Card Hero is a Shopify app by Syncube for selling eGift and physical gift cards, online, in Shopify POS and next to any other register. Its Growth module adds 20 ready-made rewards, paid as gift card balance, that can bring customers back without another storewide discount.

Your brand on every card.Delivered exactly when they choose.

Works with any POS.Runs next to Square, Clover, Lightspeed and more.

Gift Hero POS home screen on a tablet

20 rewards, ready to switch on.Paid as balance, not as discounts.

Rewards balance Gold$22.00+$10.00 from your last order

Spend $40.00 more to reach Platinum

$10,000 on one card.Shopify's default is $2,000.

$10,000
$2,000Shopify's default$10,000With Gift Card Hero

A receipt after each spend.Online and in Shopify POS.

Thursday, November 5
9:41
✉
Your gift card was used

Amount used $42.50. Remaining balance $57.50. Location: Burlington.

✉
Your gift was used

Olivia used $42.50 from the gift card you gave. Balance left: $57.50.

✉
Balance topped up

$50.00 added to your gift card. New balance: $100.00.

Your gift cards in Claude and ChatGPT.Coming soon.

Gift Card Hero connected

What's left on the card ending 4242?

$57.50. It was last used on Tuesday at Burlington.

How did gift cards do this week?

38 cards sold for $3,240, up from 29 last week. Most popular amount: $50.

Ask about your gift cards

Sell eGift and physical gift cards on Shopify

A gift worth giving.

A bare code doesn't feel like a present. Gift Card Hero gives buyers a card in your brand, their own message and the exact moment it lands. eGift or physical, online or at the counter, on Shopify's own gift cards.

mapleandmoss.com/gift-card
Gift card page of a Shopify store: type, amount, design, personal message and the card preview
22built-in designs, or upload your own
Date and timebuyers pick the moment it arrives
Videogreetings recorded right on the page
36languages on the form and card page

Shopify gift cards at any register

Works with any POS.

Your register stays. Gift Hero POS runs on any phone or tablet next to it, so staff scan a card, redeem it and take what's left the usual way. Every balance lands in Shopify in real time, and customers see the same number online.2

Gift Hero POS on a tablet: today's sales and the main actions
Gift Hero POS on a phone

Square, Clover, Lightspeed, Zettle, SumUp, Toast and more. And any other register.

Scan

No typing at the till.

Point the camera at the QR code or barcode and the card opens. Or type the code.

Scanning a gift card QR code in Gift Hero POS
Redeem

It does the math.

Enter the order total. Gift Hero POS shows what the card covers and what's left to charge on your register.

Redeeming a gift card in Gift Hero POS, with the amount left to charge
Sell

Sell a card at the counter.

Pick an amount, a design and a message. The customer pays at your till, and the card is issued in Shopify.

Selling a gift card with a design in Gift Hero POS
Print

A gift they can hold.

Print an A4 sheet with your logo, the card, the code and a QR, in any of five languages.

Printable A4 gift card sheet with the code and QR in Gift Hero POS
Track

Every action has a name on it.

Each person gets their own account and 4-digit PIN. Every sale and redemption lands in a log you can export.

Sales list and activity feed in Gift Hero POS

Nothing to buy. Nothing to wait for.

It installs from the browser, with its own icon and no browser bars. No app store, no new hardware.

  1. Add your staff in Gift Card Hero
  2. Open gifthe.ro on any phone or tablet
  3. Add it to the home screen and sign in
Gift Hero POS

On Shopify POS? There's a tile for that.

Check balances, reload cards, register printed cards and refund returns to a gift card, without leaving the sale.

Gift Card Hero for Shopify POS
Check Balance screen in Shopify POS with a $35.00 balance
Reload Balance screen in Shopify POS, adding $50 to a card
Refund to a gift card in Shopify POS

Rewards that bring customers back

Today's order earns the next one.

A discount ends at checkout and teaches shoppers to wait for the next code. Growth keeps today's price and puts money on a balance they can only spend with you. 20 ready-made rewards for revenue, average order value, conversion and retention. Included on every plan.3

Same $100 order. Very different next visit.

20% off code$80paid today

Next time, they wait for a code.

$10 reward$100paid today

Next time, they have $10 to spend with you.

Sample amounts. A reward costs you when it's spent, so every mechanic starts with a monthly budget.

Try the demo store

Take a closer look.

Pick what you want to improve, then click around. You see what shoppers see, and what runs in your admin.

mapleandmoss.com
$32 away from $10 for your next order
$68 / $100
1
Amber & Cedar
Three-wick candle
Juniper & Sage
Travel candle
Fig & Plum
Classic candle

Shoppers check out just short of a bigger order

A goal meter shows how far the cart is from $10 in rewards. One more item and it unlocks.

Spend goal rewardThe cart is at $68. The meter shows what's left.
In your adminTriggerOrder completeConditionOrder amount is $100 or moreActionIssue credit: $10.00

Example store, sample amounts.

You set the budget and the limits

Rewards are real money. So you hold the keys.

Monthly budgets

Every mechanic starts with one. A workflow that reaches it pauses itself and emails you.

Caps

Limit what one customer can earn, and set a monthly cap for the whole store.

Refunds

When an order is refunded, its reward is taken back in proportion.

Test mode

Run any workflow first. Nothing is issued and no message goes out.

See what comes back.

Revenue from orders that used rewards and the cash customers paid on top. Storefront promotions can be measured against a control group from 300 paid orders in 30 days.

Revenue from rewardsOrders that were paid with a reward
Cash on topWhat customers added to the reward
Promotion revenueOrders after a storefront promotion
Return on rewardsOrder value for each dollar spent

20 ready-made rewards

What do you want to improve?

Revenue

More sales from gift cards and big weekends

  • Gift card bonusBuy $100 in gift cards, get $15 on your balance
  • Reload bonusReload $50 or more, get $5
  • Bonus cashback weekend5% extra back, Friday to Monday
  • Earn now, spend laterOrder $50+ in a campaign, get $10 a week later
Average order value

Bigger orders

  • Spend goal reward$10 on every order of $100 or more
  • Reward ladder$5, $15 and $40 as spend climbs over 30 days
  • Multi-item bonus$5 for 3 or more items in an order
  • Cross-sell bonus$5 for $25+ from a collection you pick
Conversion

More first orders

  • Welcome bonus$5 for creating an account
  • First order bonus$10 after a first order of $50+, valid 30 days
Retention

Repeat customers

  • Cashback on every order5% back, paid as gift card balance
  • Come-back reward$10 three days after a $50+ order ships
  • Stamp cardEvery 6th order earns $10
  • 30-day spend challenge$40 for spending $300 in 30 days
  • One-time quest$10 for a first $50 from a collection
Win-back

Bring quiet customers back

  • Win-back reward$10 after 60 days without an order, for customers with a balance
  • Last-chance bonus$2 a week before rewards expire
  • Birthday reward$10 on their birthday, when you have the date
Loyalty

Extra for your best customers

  • Tier-up bonus$10 when a customer moves up a tier
  • VIP cashback boost5% back for the tier you pick

Raise the Shopify gift card limit

Room for bigger gifts.

Shopify's default limit is $2,000 a card. One setting raises it to $10,000, for reloads and for cards you issue in the admin. Customers top up on your storefront, staff in Shopify POS, and you can adjust any balance with a note.4

$10,000
$2,000Shopify's default$10,000With Gift Card Hero
  • Storefront reload page
  • Reload in Shopify POS, after payment if you want
  • Optional email with the new balance when staff reload a card

Gift card notifications

Now they know what's left.

Someone who pays with a gift card walks away not knowing the balance. Now they hear from you after the purchase, with the amount, what's left and the branch, just like a bank. It can cut “how much is left?” emails, and it's one more reason to come back.5

Online and in Shopify POSWith the branch, for in-store sales.
Tell the buyer tooThe holder, the person who gave the card, or both.
Your wordsEdit every message, preview it and send a test.
Your Klaviyo flowSend it yourself or hand it to Klaviyo.
Thursday, November 5
9:41
✉
Your gift card was used

Amount used $42.50. Remaining balance $57.50. Location: Burlington.

✉
Your gift was used

Olivia used $42.50 from the gift card you gave. Balance left: $57.50.

✉
Balance topped up

$50.00 added to your gift card. New balance: $100.00.

Gift Card Hero connected

What's left on the card ending 4242?

$57.50. It was last used on Tuesday at Burlington.

How did gift cards do this week?

38 cards sold for $3,240, up from 29 last week. Most popular amount: $50.

Ask about your gift cards

Gift Card Hero in Claude and ChatGPT Coming soon

Just ask.

Connect Gift Card Hero to Claude or ChatGPT with our MCP server, and run your gift cards in plain words. Look up a balance, find a card, see what sold this week. No admin, no export.6

What merchants say about Gift Card Hero

Loved by the stores that use it.

4.9

from 180 reviews on the Shopify App Store

We've already seen a huge increase in gift card sales using this app. LOVE IT! And support was super responsive in helping us get set up. Highly recommend!
de Buyer, United States
Just amazing. The perfect app for Gift Cards. It is well built, with all the features needed and support was immediate and very professional.
Leonard's Wines & Spirits, Ireland
The app is reliable, intuitive, and handles even more complex gift card needs without any fuss.
PLEIN PUBLIQUE, Netherlands
4M+7gift cards issued in Gift Card Hero stores
63%7of orders paid with a gift card went over the card
10×7the eGifts of an average day sell on December 24

Everything else in Gift Card Hero

And everything else.

Bulk tools

Generate up to 100,000 codes per job, or mass-send cards from a CSV.

Import your cards

Bring existing cards with their original codes and balances. No emails unless you ask.

Balance check

Customers check a balance on your store without logging in.

My Gift Cards

Customers see their cards and balances in their Shopify account.

Market currencies

Issue cards in any currency your Shopify Markets enable.

Payment rules

Block gift card payment by product, collection, discount, subtotal or country.

Resend and status

Resend a card and track it: scheduled, sending, sent or failed.

Refunds to gift cards

Keep the money in your store: refund a return to a card in Shopify POS.

Klaviyo

Send an event from any workflow to trigger your own Klaviyo flow.

REST API

10 endpoints for cards, balances and redemptions, plus webhooks.

Multistore

Share one gift card across linked stores in the same currency, set up through support.

Your own mail server

Send notifications and workflow emails through your SMTP.

Questions merchants ask before installing

What is Gift Card Hero?

Gift Card Hero is a Shopify app by Syncube for selling eGift and physical gift cards, online, in Shopify POS and next to any other register. It also includes Growth: 20 ready-made rewards paid as gift card balance. It carries the Built for Shopify badge and is rated 4.9 from 180 reviews on the Shopify App Store.

Does it work with Square, Clover, Lightspeed or another POS?

Yes. Gift Hero POS is a web app that runs on any phone or tablet next to your register. Staff check, redeem, sell and activate Shopify gift cards there, then take what's left on the register as a normal payment. It doesn't connect to the register itself, and it needs an internet connection.

Are Shopify's built-in gift cards enough, or do I need a gift card app?

If you only need a plain digital card, Shopify's built-in gift cards may be enough. Gift Card Hero adds your own designs in the buying flow, delivery at a chosen date and time, video greetings, reloads at POS and rewards. We compare both in built-in gift cards vs an app.

Can I raise the $2,000 gift card limit on Shopify?

Yes. Shopify's default limit is $2,000 per card. Gift Card Hero can raise it to $10,000 or the equivalent in your currency, for reloads, for cards issued in the admin and for CSV imports, and you can set it back at any time.

Can customers get an email when a gift card is used?

Yes. Turn on redemption notifications and the card holder, the buyer or both hear what was spent, what's left and at which branch. They cover purchases online and in Shopify POS, not redemptions in Gift Hero POS. You can also hand them to your own Klaviyo flow.

How can I give customers a reward when they spend a set amount on Shopify?

Turn on Spend goal reward and pick the amount: by default, an order of $100 or more earns $10. The reward goes to the customer's rewards balance rather than a separate gift card, and a goal meter can show shoppers how close they are.

Is this a loyalty program? Do I need points?

No points. Rewards are money on a balance: a customer sees $10 and spends it in your store. In the app, Loyalty is only one goal, and it means customer tiers.

How is a reward different from a discount?

A discount lowers the price of this order. A reward keeps the price and adds balance for a later order, so it costs you when the customer comes back and spends it.

How much does it cost, and are there per-order fees?

Free to install, then 2% of gift card value with a $9.99 minimum and $49.99 maximum a month. PRO is $19.99 a month, and Shopify Plus stores pay $39.99. Every plan starts with a 7-day free trial and includes Growth. There are no per-order fees and no extra app fee for issuing rewards; you pay for the rewards your customers spend.pricing

How do I keep rewards within budget?

Every mechanic starts with a monthly budget of 500 in your store's currency, and a workflow that reaches it pauses itself and emails you. You can also set a monthly cap for the whole store and a cap per customer; both are off until you turn them on. Active mechanics add up, so one order can earn from several.

What happens to a reward if the order is refunded?

By default, the reward is taken back in proportion to the refunded amount, and a balance never goes below zero. Rewards a customer has already spent can't be taken back, and sign-up and birthday bonuses aren't reversed. You can turn this off.

Can customers use rewards together with discounts?

Rewards are spent like a gift card, in the gift card field at checkout, so they follow the same rules as any Shopify gift card.

How do customers spend their rewards?

Each customer has one rewards balance. They copy their code from the Rewards tab in their account and enter it at checkout, like a gift card. The balance isn't applied automatically, and orders placed without a customer account don't earn rewards.

Do rewards work in store with Shopify POS?

The balance sits on a normal Shopify gift card, so customers can spend it at Shopify POS with their code or the QR code in their account.

Does it use Shopify's own gift cards, and what happens if I uninstall?

Yes. Gift Card Hero issues native Shopify gift cards, so cards stay valid if you uninstall. The app's widgets, emails and the Rewards tab go away with it.

Will it change my theme or product page?

It works through a Shopify theme app extension, so it fits your existing theme without editing theme code. You choose the designs and can add your own CSS.

How will I know if rewards are working?

Growth shows revenue from orders that used rewards and the cash customers paid on top. Storefront promotions can be measured against a control group from 300 paid orders in 30 days. It doesn't report average order value or repeat rate, and none of these figures are profit.

Sell your first card today.

Free to install. 7-day free trial on every plan.
Then from $9.99/mo. Growth included.1

Install free

Try the demo store