Privacy Policy
Last updated: April 13, 2026
Introduction
This Privacy Policy describes how Syncube ("we", "us", or "our") collects, uses, and protects information when you visit our website at syncu.be. This policy applies to the marketing website only. For privacy policies specific to our Shopify applications, please refer to the Gift Card Hero Privacy Policy or the Discount Code at Cart Page Privacy Policy.
Information We Collect
We collect information you provide directly when you contact us through our website, such as your name, email address, and the contents of your message. When you visit our site, we automatically collect certain technical information including your IP address, browser type, device information, pages visited, and referring URLs. If you subscribe to updates or create an account, we may collect your name, company name, and email address.
How We Use Information
We use the information we collect to: operate and maintain our website; respond to your inquiries and support requests; send you information about our products and services if you have opted in; analyze website traffic and usage patterns to improve our content and user experience; and comply with legal obligations.
Cookies and Tracking
Our website uses cookies and similar technologies. Essential cookies are required for the website to function properly. Analytics cookies (Google Analytics) help us understand how visitors interact with our site - these are only enabled with your consent in regions where required by law (EU/EEA/UK/Switzerland). Marketing cookies are disabled by default and require your explicit consent. You can manage your cookie preferences through the cookie consent banner or your browser settings.
Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share data with trusted service providers who assist in operating our website, such as hosting providers (Hetzner) and analytics services (Google Analytics). These providers are contractually obligated to use your data only to perform services on our behalf.
Data Security
We implement industry-standard security measures to protect your data, including encryption in transit via TLS/SSL and secure hosting infrastructure. While we take reasonable precautions, no method of electronic transmission or storage is completely secure.
Data Retention
We retain your data only for as long as necessary to fulfill the purposes described in this policy. Contact form submissions are retained for up to 12 months. Analytics data is retained in aggregated, anonymized form.
International Data Transfers
Our website is hosted on servers in the European Union (Hetzner, Germany). Some service providers, such as Google Analytics, may process data in the United States. These providers are certified under the EU-US Data Privacy Framework (DPF), which the European Commission has recognized as providing an adequate level of data protection. We also maintain Standard Contractual Clauses (SCCs) as an additional safeguard.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. You may also have the right to restrict or object to certain processing activities. California residents have additional rights under the CCPA, including the right to know what data is collected and the right to opt out of the sale of personal information. We do not sell personal information. To exercise any of these rights, please contact us at privacy@syncube.io. We will respond within 30 days.
Children's Privacy
Our website is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date at the top of this page. Your continued use of our website after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at privacy@syncube.io or write to: Syncube, Attn: Privacy, Austin, TX, United States.